Subprocess Worksheet

Subprocess: Using Operations Scenarios

Purpose: During Using Operations Scenarios, we manage the subprocess of using the Operations Scenarios.

Organization: ORG

Task
Purpose
Suggested Roles
Task Lead(s)
Estimated Completion Date
Actual Completion Date
Documents

Document

Instructions and Samples
Document Lead(s)
Estimated Completion Date
Actual Completion Date
Document
Location(s)
Administration
The purpose of this task is to provide basic administrative subtasks such as user and document management.

Using Operations Scenarios Manager, Organization Manager, Overall Organizations Manager,
Help Requests Submittor,
Help Requests Reviewer and Assigner
Help Requests Executor,
Help Requests Closer,
Help Requests Follow-uper

Document Library

Submit Help Request
This is where participants submits requests.

Using Operations Scenarios Manager, Organization Manager, Overall Organizations Manager,
Help Requests Submittor,
Help Requests Reviewer and Assigner
Help Requests Executor,
Help Requests Closer,
Help Requests Follow-uper

Submited Help Requests

Instructions and Samples

           
           
Review and Assign Help Request
This is where requests are reviewed and assigned to executors.

Using Operations Scenarios Manager, Organization Manager, Overall Organizations Manager,
Help Requests Submittor,
Help Requests Reviewer and Assigner
Help Requests Executor,
Help Requests Closer,
Help Requests Follow-uper

Submited Help Requests

Instructions and Samples

           
           
Execute Help Request
This is where requests are executed.

Using Operations Scenarios Manager, Organization Manager, Overall Organizations Manager,
Help Requests Submittor,
Help Requests Reviewer and Assigner
Help Requests Executor,
Help Requests Closer,
Help Requests Follow-uper

Submited Help Requests

Instructions and Samples

           
           
Closeout Help Request.
This is where requests are closed out.

Using Operations Scenarios Manager, Organization Manager, Overall Organizations Manager,
Help Requests Submittor,
Help Requests Reviewer and Assigner
Help Requests Executor,
Help Requests Closer,
Help Requests Follow-uper

Submited Help Requests

Instructions and Samples

           
           
Follow-up Help Request.
This is where requests are followed-up.

Using Operations Scenarios Manager, Organization Manager, Overall Organizations Manager,
Help Requests Submittor,
Help Requests Reviewer and Assigner
Help Requests Executor,
Help Requests Closer,
Help Requests Follow-uper

Submited Help Requests

Instructions and Samples

           
           
Analysis
The purpose of this task is to generate reports from the data resulting from the subprocess.

Using Operations Scenarios Manager, Organization Manager, Overall Organizations Manager,
Help Requests Submittor,
Help Requests Reviewer and Assigner
Help Requests Executor,
Help Requests Closer,
Help Requests Follow-uper

Submited Help Requests

Instructions and Samples