Subprocess: Problem Handling
Purpose: During Problem Handling we deal with the handling of problems to find their solutions.
Organization: ORG
Task |
Purpose |
Suggested Roles |
Task Lead(s) |
Estimated Completion Date |
Actual Completion Date |
Documents |
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Document |
Instructions and Samples |
Document Lead(s) |
Estimated Completion Date |
Actual Completion Date |
Document Location(s) |
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Administration |
The purpose of this task is to provide basic administrative subtasks such as user and document management. |
Review and Selection Manager, |
Document Library |
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Problem Responsibilites |
The purpose of this task is to assign problems to specialists. |
Review and Selection Manager, |
Problems |
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Problem Assignments |
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Problem Reviews and Recommendations |
The purpose of this task is to review problems and make recommendations. |
Review and Selection Manager, |
Problems |
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Candidate Solutions |
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Selections |
The purpose of this task is to select among the alternative solutions.. |
Review and Selection Manager, |
Problems |
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Selected Solutions |
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Candidate Solutions |
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Notifications |
The purpose of this task is to notify the submittor of the results of the analysis.. |
Review and Selection Manager, |
Problems |
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Selected Solutions |
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Notifications |
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Analysis |
The purpose of this task is to generate reports from the data resulting from the subprocess. |
Review and Selection Manager, |
Problems |
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Selected Solutions |
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