What are EHBs?

Electronic Handbooks (EHBs) are Internet-based tools that support the paperless documentation and management of complex distributed processes (e.g., Research Contracts Management ). Subprocesses include those for product realization, support, and improvement.



Subprocesses are represented as "plays" where "actors" communicate thru the Internet. For each role, EHBs guide actors thru their parts. [Shakespearean] Subprocesses with multiple roles are also represented as "teams" having "multiple personalities". [Freudian]



Two applications of EHBs are:

• National Aeronautics and Space Administration's (NASA) Small Business Innovation Research (SBIR) Program, and
• Department of Justice's Bulletproof Vests Partnership (BVP) Program.*




Subprocesses and their EHBs are:

• demonstrated using Demonstration Tools (DTs),
• organized using Process Libraries (PLs)
• built and revised using Requirements Capture Tools (RCTs),
• executed using Process/Play Tools (PTs), and
• improved using Improvement Tools (ITs),

using the "Play and Team Development" paradigms. [Shakespearean, Freudian]



Subprocesses and their EHBs are developed using Tasks which also facilitiates team development.

Subprocesses and their EHBs are developed using View Integration with:

• a sequence of user groups (i.e., roles) improving on the subprocesses content,
• user groups whose sizes may range from one to ten, and
• immediate integration of suggestions into the web-based (HTML) tool.
  
  

Subprocesses and their EHBs are evolved over Five Stages:

• Subprocess Online and Data Offline,
• Online Subprocess and Data,
• Integrated Online Subprocess and Data,
• Reusable Integrated Online Subprocess and Data, and
• Cross-Organization Reusable Integrated Online Subprocess and Data

each stage using the above tools.

* 1999 Gold Award Winner of the Federation of Government Information Processing Councils (FGIPC) Intergovernmental Open Systems Solutions (IOSS) Awards program.