EDUCATION:

B.S., Mathematics, 1969, Brooklyn College of the City University of New York
M.S., Mathematics/Computer Science, 1972, Courant Institute of New York University
Ph.D., Mathematics/Computer Science, 1975, Courant Institute of New York University

PRESENT POSITION:

Retired Research Computer Scientist, NASA/Goddard Space Flight Center

WORK:

Dr. Jacobs work has been, and continues, along three main tracks.

First, he believes that to truly understand one's universe, one must see it thru multiple "eyes" and also have tools to "communicate" these views. To do this, he proposes editable and cost-saving process documentation "plays" for process developers and participants to help them quickly and effectively learn, integrate, test, teach, and work together (http://ehbs.us/plays). He also proposes that these "plays" may be added to new or existing systems. Benefits are that it facilitates the collection of system and organizational requirements, does not anger/upset people whose opinions are heard, and it increases the interaction between managers and other participants. For each subprocess, an “Integration View” is the integration or combination of other subprocess views (http://ehbs.us/iv). An "Integration View" facilitates intra- and inter-organization communication. His work on these earned him a major article in the Washington Post (http://ehbs.us/wp).

Second, he develops editable and cost-saving process documentation tools for Complex Process Management (http://ehbs.us/quicks) (e.g, management of flight projects, research, data centers, grants, contracts, health episodes, automobile sales and service, legal cases, insurance policies, publications, credit cards, loans, public school enrollments, university enrollments, religions, etc.). Dr. Jacobs is the principal developer of the concept of Complex Process Management Using Process Libraries (PLs) and Electronic Handbooks (EHBs) (http://ehbs.us). Complex Process Management Using Process Libraries (PLs) and Electronic Handbooks (EHBs) is where Shakespeare meets Freud. Subprocesses are represented as "plays" where "actors" communicate thru the Internet. Each organization puts on its own "productions". For each role, EHBs guide actors thru their parts. [This is the Shakespearean aspect.] Subprocesses with multiple roles are also represented as "teams" having "multiple personalities". Subprocess "plays" provide communication vehicles between the same and different teams. [This is the Freudian aspect.] His work on these methodologies has earned him the NASA Medal For Exceptional Achievement.

Third, he adapts these tools to specific applications. Dr. Jacobs has adapted these tools to NASA's Small Business Innovation Research (SBIR) Program, Earth Sciences Technology Office (ESTO) Program, Education Division Computer Aided Tracking System (EDCATS), and the NASA On-line Directives (Policies and Procedures) Information System (NODIS). Dr. Jacobs has also adapted these tools to the Department of Justice's Bulletproof Vests Partnership (BVP) Program, Department of Justice's Local Law Enforcement Block Grants (LLEBG) Program, Department of Health and Human Service's Health Resources and Services Administration (HRSA), Federal Emergency Management Administration's US Fire Administration (USFA) Firefighters Grant Program, Treasury Department's Community Development Financial Institutions (CDFI) Program, Department of Interior's Property Disposal, Department of Justice's Office of State and Local Domestic Preparedness Support (OSLDPS) Program, and the Federal Financial Assistance Management Improvement (FFAMI) project. His work on the Department of Justice's Bulletproof Vests Partnership (BVP) Program has earned him the Federation of Government Information Processing Council (FGIPC) Intergovernmental Open Systems Solutions (IOSS) Gold Award. (http://ehbs.us/reno).

Personal Message

Abraham Lincoln High School's Famous Playwrights

RESEARCH INTERESTS:

Electronic Management of Complex Distributed Processes.
Database Management
Mathematical Logic

SELECTED PUBLICATIONS (BY OTHERS):

1. FGIPC. Bulletproof Vests System Wins FGIPC’s 1999 GOLD IOSS AWARD" Federation of Government Information Processing Councils (FGIPC), June 22, 1999.

2. Friel, Brian. Contract Cybernauts. Government Executive Magazine, August 17, 1997.

3. Gugliotta, Guy, NASA Sets Sights on a 'Paperless' Planet. Washington Post (A11), August 19, 1997. (Federal Page)

4. Hendrix , Susan M.. Department of Justice Invests In Goddard Technology. Goddard News, Goddard Space Flight Center, National Aeronautics and Space Administration, December 17, 1999.

5. Harreld, Heather. NASA's Electronic Handbooks Offer Paper-Free Management. Federal Computer Week, August 18, 1997.

6. Johnson, Doug. Justice Department to Use Internet to Help Protect Officers. United States Department of Justice Press Release, April 19, 1999. (Photograph)

7. Makulowich, John. NASA E-Commerce Solution Gains Attention.  Washington Technology, October 8, 1998.

8. NASA. NASA Tames a Paper Beast. NASA Tech Briefs. January 1998

9. Steigerwald, William.Time and Cost Savings Result From Internet Software Tool Developed For Electronic Process Management. National Aeronautics and Space Administration/ Goddard Space Flight Center Press Release. August 1, 1997.

10. USFA Press Release "Over 19,500 Applications Received For Firefighters Grant Program", April 15, 2002